{"id":120,"date":"2015-09-22T13:36:58","date_gmt":"2015-09-22T12:36:58","guid":{"rendered":"http:\/\/intermede2.energie-info.fr\/?page_id=120"},"modified":"2026-06-30T14:39:55","modified_gmt":"2026-06-30T13:39:55","slug":"pack-nouvel-arrivant-2","status":"publish","type":"page","link":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/ressources-humaines\/pack-nouvel-arrivant-2\/","title":{"rendered":"5 &#8211; Pack nouvel arrivant"},"content":{"rendered":"<h3><span class=\"lien\">5-1 Informations internes<\/span><\/h3>\n<p>&gt; <a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2026\/06\/Livret-daccueil-29-06-2026_compressed.pdf\" target=\"_blank\" rel=\"noopener\">Guide du nouvel arrivant (mis \u00e0 jour juin 2026)<\/a><br \/>\n&gt; <a style=\"font-size: revert;\" href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2025\/03\/Guide-des-bonnes-pratiques-RS-1.pdf\" target=\"_blank\" rel=\"noopener\">Guides des bonnes pratiques sur les r\u00e9seaux sociaux\u00a0<\/a><br \/>\n&gt; <a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2025\/03\/Bandeau-Linkedin-collaborateurs-1.png\">Banni\u00e8re Linkedin<\/a><br \/>\n&gt;\u00a0<a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2025\/06\/Fond-ecran-teams.png\" target=\"_blank\" rel=\"noopener\">Fond d&rsquo;\u00e9cran visioconf\u00e9rence<\/a><br \/>\n&gt; <a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2026\/01\/Logo-20-ans-du-MNE-1920-x-700-px-1.png\" target=\"_blank\" rel=\"noopener\">Signature des 20 ans du m\u00e9diateur national de l&rsquo;\u00e9nergie<\/a><br \/>\n&gt; <a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2026\/01\/Tuto-changer-sa-signature-de-mail-avec-compression.pdf\" target=\"_blank\" rel=\"noopener\">Trame \u00e0 suivre : ajouter la signature des 20 ans du m\u00e9diateur national de l&rsquo;\u00e9nergie<\/a><br \/>\n&gt;\u00a0<a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2025\/06\/trameasuivrefonddecransteams-avec-compression-1.pdf\" target=\"_blank\" rel=\"noopener\">Trame \u00e0 suivre pour changer son fond d&rsquo;\u00e9cran de visioconf\u00e9rence<\/a><br \/>\n&gt; <a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/contacts-2\/trombinoscope-et-organigramme\/\" target=\"_blank\" rel=\"noopener\">Trombinoscope du m\u00e9diateur national de l&rsquo;\u00e9nergie<\/a><\/p>\n<h3>5-2 Informations sur le march\u00e9 de l&rsquo;\u00e9nergie<\/h3>\n<p><a href=\"https:\/\/prod-new.intermede2.energie-info.fr\/wp-content\/uploads\/2021\/02\/Pack-nouvel-arrivant_march\u00e9s-\u00e9lecgaz_m\u00e0j-022021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">&gt; Guide sur les march\u00e9s de l&rsquo;\u00e9lectricit\u00e9 et du gaz naturel_(m\u00e0j f\u00e9vrier 2021)<\/a><\/p>\n<p><strong>Vous trouvez \u00e9galement des informations pratiques sur <a href=\"http:\/\/www.energie-info.fr\/\" target=\"_blank\" rel=\"noopener noreferrer\">energie-info<\/a>, site d&rsquo;information grand public du m\u00e9diateur national de l&rsquo;\u00e9nergie, notamment :<br \/>\n<\/strong><\/p>\n<p>&gt; <a href=\"http:\/\/www.energie-info.fr\/Comparateur-et-outils\" target=\"_blank\" rel=\"noopener noreferrer\">Le comparateur, la liste des fournisseurs et les autres outils<\/a><\/p>\n<p>Les fiches pratiques :<\/p>\n<ul class=\"disc\">\n<li><a class=\"lien\" href=\"https:\/\/www.energie-info.fr\/fiches-pratiques\/je-demenage-je-construis\/\" target=\"_blank\" rel=\"noopener noreferrer\">D\u00e9m\u00e9nagement \/ Raccordement<\/a><\/li>\n<li><a href=\"https:\/\/www.energie-info.fr\/fiches-pratiques\/ma-facture-mon-compteur\/\">Facture, compteur et contrat<\/a><\/li>\n<li><a class=\"lien\" href=\"https:\/\/www.energie-info.fr\/fiches-pratiques\/ma-facture-mon-compteur\/\" target=\"_blank\" rel=\"noopener noreferrer\">Changement de fournisseur<\/a><\/li>\n<li><a class=\"lien\" href=\"https:\/\/www.energie-info.fr\/fiches-pratiques\/reclamations-et-litiges\/\" target=\"_blank\" rel=\"noopener noreferrer\">R\u00e9clamations et litiges<\/a><\/li>\n<li><a class=\"lien\" href=\"https:\/\/www.energie-info.fr\/fiches-pratiques\/comprendre-le-marche-de-lelectricite-et-du-gaz\/\" target=\"_blank\" rel=\"noopener noreferrer\">March\u00e9 de l&rsquo;\u00e9nergie<\/a><\/li>\n<\/ul>\n<p>Le m\u00e9diateur national de l&rsquo;\u00e9nergie dispose \u00e9galement d&rsquo;un site institutionnel : \u00a0<strong style=\"font-size: revert; color: initial;\"><a href=\"https:\/\/www.energie-mediateur.fr\/\" target=\"_blank\" rel=\"noopener\">energie-mediateur<\/a><\/strong><\/p>\n<p>Il est possible d&rsquo;y retrouver :<\/p>\n<ul>\n<li><a href=\"https:\/\/www.energie-mediateur.fr\/publication\/guide-des-recommandations-de-bonnes-pratiques-du-mediateur-national-de-lenergie\/\" target=\"_blank\" rel=\"noopener\">Le guide de recommandations de bonnes pratiques<\/a><\/li>\n<li><a href=\"https:\/\/www.energie-mediateur.fr\/le-mediateur\/publications\/propositions-du-mediateur\/\">Les propositions pour faire \u00e9voluer les pratiques<\/a><\/li>\n<\/ul>\n<p>Pour aller plus loin :<\/p>\n<p>&gt; Proc\u00e9dures client\u00e8les applicables entre fournisseurs et gestionnaires de r\u00e9seaux : <a href=\"https:\/\/concertation.cre.fr\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/concertation.cre.fr<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>5-1 Informations internes &gt; Guide du nouvel arrivant (mis \u00e0 jour juin 2026) &gt; Guides des bonnes pratiques sur les r\u00e9seaux sociaux\u00a0 &gt; Banni\u00e8re Linkedin &gt;\u00a0Fond d&rsquo;\u00e9cran visioconf\u00e9rence &gt; Signature des 20 ans du m\u00e9diateur national de l&rsquo;\u00e9nergie &gt; Trame \u00e0 suivre : ajouter la signature des 20 ans du m\u00e9diateur national de l&rsquo;\u00e9nergie &gt;\u00a0Trame [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":94,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/pages\/120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/comments?post=120"}],"version-history":[{"count":96,"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions"}],"predecessor-version":[{"id":10993,"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions\/10993"}],"up":[{"embeddable":true,"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/pages\/94"}],"wp:attachment":[{"href":"https:\/\/prod-new.intermede2.energie-info.fr\/index.php\/wp-json\/wp\/v2\/media?parent=120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}